How to check the status of a VA disability or benefits claim
4 ways to check VA claim status: VA.gov online, VA mobile app, calling 1-800-827-1000, or asking your CVSO/representative. Includes what each status code means and how to respond to an evidence request.
What you'll need
- A VA.gov sign-in (ID.me or Login.gov)
- Phone
- Optional: VA mobile app
Step-by-step
Step 1: Online via VA.gov (fastest)
Go to va.gov/claim-or-appeal-status/. Sign in with ID.me or Login.gov. View your open claims, their current step, and any document requests from VA. Documents you mailed, faxed or delivered in person may not show up in the tool.
Step 2: VA mobile app
Download the official VA mobile app (iOS / Android). It shows the same claim status as VA.gov. You can also sign up for text notifications about your claim.
Step 3: Call 1-800-827-1000 (general VA)
If you can't access online: call 1-800-827-1000 (Mon-Fri 8am-9pm ET). Have your file number or SSN ready. The agent can read claim status, see document requests, and confirm receipt of mailed evidence.
Step 4: Ask your CVSO or accredited representative
If you filed via a CVSO / VFW / American Legion / DAV / AMVETS, they have direct VA system access for any claim they filed. They can pull status faster than you can call, and they can explain each step in plain English.
Critical tips
- VA.gov shows 8 steps: Claim received, Initial review, Evidence gathering, Evidence review, Rating, Preparing decision letter, Final review, Claim decided. Claims can move back to an earlier step if VA needs more evidence.
- If VA asks for evidence, send it as soon as you can. VA may decide your claim after 30 days, but you have one year to submit it — and if it arrives within the year, VA must consider it (38 CFR 3.159(b)(1)).
- If your claim closed without the decision you expected — for example after a missed exam — call your CVSO right away to sort out next steps.
- If denied, you have 1 year to request a Higher-Level Review or a Board appeal. A Supplemental Claim with new and relevant evidence can be filed at any time.